Privacy Policy
First Penny Software Pvt. Ltd
Trakto is a project management software application owned and operated by First Penny Software Pvt. Ltd. (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use Trakto, including the Trakto MCP connector.
By using Trakto, you agree to the collection and use of your information according to this policy.
1. Information We Collect
When you register or use Trakto, we may collect:
- Personal Information: Name, phone number, email address, organization name, and other identifying details.
- Payment Information: Billing address and payment method details (processed securely by third-party services like Razorpay).
- Usage Data: Information about how you use Trakto, such as login times, device type, IP address, and browser details.
- Workspace Data: Details of projects, tasks, sprints, teams, and other records created through Trakto.
- MCP connector data: When you connect an MCP client, we process the organizations you consent to and the task actions that client performs as you.
2. How We Use Your Information
- Provide and run Trakto services, including the MCP connector.
- Process your subscriptions and payments.
- Meet applicable Indian legal and compliance requirements.
- Communicate with you about updates, support, or offers (if you choose to receive them).
- Analyse how you use Trakto to improve the service.
- Stop fraud or unauthorised activities.
3. Legal Basis
- To perform our agreement with you (e.g., to give you access to Trakto).
- To follow Indian laws (e.g., tax and IT rules).
- To improve Trakto and prevent misuse.
4. Sharing Your Information
We don’t sell your information. We may share it with:
- Service providers who work with us (e.g., payment gateways).
- Authorities or regulators, if required by law.
- Affiliates or new owners, if our business is transferred or merged, under confidentiality agreements.
5. Data Security
We take reasonable steps, like using encryption and secure servers, to protect your data from unauthorised access, changes, or loss.
6. Data Retention
We keep your information as long as your account is active or as needed for legal or tax reasons.
7. Your Rights
You may have the right to ask for a copy of your personal data, correct it, ask us to delete it (if allowed by law), or object to some types of use. Contact us at the details below.
8. Children’s Privacy
Trakto is not designed for anyone under 18 years old, and we don’t knowingly collect data from minors.
9. Links to Other Sites
Trakto may contain links to other websites we do not control. We are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will email you about important changes and update the date at the top of this page.
11. Contact Us
Company: First Penny Software Pvt. Ltd
Email: info@thefirstpenny.tech
Phone: +91 8697420170
Office: Kavi Najrul Sarani, Khodar Bazar Uttarpara, Kolkata, Baruipur, West Bengal 700144, India